Incident Investigation
Incident investigation is important. If it is not correctly completed, then the management system is not informed with accurate and reliable data, and the chances that the incident will reoccur will be high. Incident investigation is also often needlessly over-complicated, which further compromises the effectiveness of the process. We have developed this incident investigation course to be both technically correct and as easy to understand as possible. We have drawn on incident investigation experts with both a Health & Safety and also Law Enforcement background to ensure that our courses are as appropriate and effective as they can be, and also have a high measure of credibility. We will help you focus on what is important and what isn’t.
About this course
The aim of this course is to teach you how to investigate an incident. It covers the common elements such as incident recording and root cause analysis. You will learn how to interview people and take detailed statements, how to investigate a scene, what to look for, the importance of the “golden hour” and preventing the incident scene from becoming compromised. You will also learn how to investigate, interview and to record witness statements, as well as how to recommend improvements.
Content
- Definition of accidents and incidents/major incidents including the importance of near miss recording
- Common management system failures
- The incident model/root cause analysis tree
- Selection of investigation team/roles and responsibilities. Code of conduct.
- Timing, including the golden hour, information gathering/witness details and identifying key witnesses/vulnerable witnesses.
- Information gathering, accounts statements and interview. Scene investigation.
- Sequence of events review, have you missed anything?
- Incident emergency response critiques
- Causes of the incidents; direct and root causes
- Building the incident tree/learning and improvements
- The report and debrief
In company training
Do you want this course delivered on your site with delivery tailored to your sector and your challenges? Drop us a line and we’ll talk through what we can do for you